1. Who this policy applies to
This policy applies to tripkabaap.com and, where expressly referenced, digital services and links operated under the Tripkabaap brand. Individual booking, charter, technology or partner services may have additional terms or privacy notices specific to that service.
Tripkabaap operates through TKB Hospiserv. For privacy questions, contact [email protected].
2. Information we may collect
Depending on how you use our services, this may include your name, email address, telephone number, travel or enquiry details, booking-related information, business contact information, and information you voluntarily provide when communicating with us.
Our websites may also receive limited technical information such as IP address, browser/device information, pages visited, referring page and security or diagnostic logs.
3. How we use information
- To respond to enquiries and provide requested services.
- To process or support bookings, quotations, charter requests and related travel arrangements.
- To communicate important service, transaction or support information.
- To maintain website security, prevent misuse and troubleshoot technical problems.
- To comply with applicable law, regulatory requirements and lawful requests.
- To improve our websites and services using appropriate operational or analytical information.
4. Sharing of information
We may share relevant information with service providers, travel suppliers, technology providers, payment providers, airlines, hotels, charter operators, agents, business partners or other parties where reasonably necessary to deliver a service you request, operate the website, protect our systems, or comply with law.
We do not sell personal information as a business practice.
5. Payments and third-party services
Where a transaction is processed by a third-party payment provider or travel supplier, that provider may process information under its own terms and privacy policy. We do not ask you to send payment card credentials to [email protected].
6. Cookies and similar technologies
We may use cookies or similar technologies that are necessary for functionality, security, preferences and, where enabled, analytics. See our Cookie Policy for more information.
7. Data retention and security
We retain information for as long as reasonably necessary for the purpose for which it was collected, to provide services, resolve disputes, maintain records, prevent fraud, and meet legal or regulatory obligations. We use reasonable technical and organisational safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.
8. Your choices and requests
Subject to applicable law and verification requirements, you may contact us to request access, correction, deletion, withdrawal of consent where applicable, or information about how your personal data is being handled.
Send requests to [email protected] with enough information for us to understand and verify the request.
9. Children
Our websites and services are not intentionally directed at children. We do not knowingly seek personal information from children except where a parent, guardian or lawful travel/service transaction requires it.
10. Changes to this policy
We may update this policy when our services, technology or legal obligations change. The updated version will be published on this page with a revised “Last updated” date.